Call Centers- The Pros and Cos – Part 1

“Hello, please hold.” “Yes, let me transfer your call” “Your call is very important to us. Please stay on the like and your call will be ordered in the order it was received.” Have you ever been on the receiving end of this kind of poor customer service? What about when you are put on […]

Self Storage Facilities are Easy to Manage- Penny #9

Just joking! The word easy and manage are two words that don’t really coincide well together. If it were easy, everyone would be doing it, right? With that being said, though, self storage facilities really are not that difficult to manage once you have identified what needs to be done, the time frame in which […]